PROCEDURES FOR RESOLVING COMPLAINTS

A. INFORMAL DISCUSSION

The Graduate Assistant should make every effort to resolve a complaint with the assigned faculty member/supervisor. If this form of resolution does not result in an acceptable agreement, the following steps shall be taken.

B. REQUEST FOR MEDIATION

The Graduate Assistant shall prepare and submit a written grievance to the chair of the graduate committee or to a member of the graduate committee if the chair is a party to the dispute. A copy of the grievance shall be sent to the Dean’s office by the graduate committee.

C. MEDIATION AND RESOLUTION

The faculty member grieved against will meet with the graduate committee to resolve the complaint. If the compliant cannot be resolved by the committee, the findings of the committee will be submitted to the Dean who will consider the complaint and make a decision. The faculty member who the compliant is against may submit a written response to assist the Dean to make his decision.